FAQ

A QMS is a formalised system of policies, procedures, and processes that helps your practice meet professional obligations set by the Tax Practitioners Board (TPB). My QMS provides all these documents as pre-packaged templates — just customise and go.

Yes. Under the Tax Agent Services Act 2009, all registered tax and BAS agents must maintain a QMS that demonstrates compliance with the Code of Professional Conduct. My QMS makes this straightforward with ready-made templates designed specifically for BAS practitioners.

Most practitioners are up and running within 5 minutes. Our pre-packaged templates mean you don't need to write any documents from scratch — simply customise the templates with your practice details and you're compliant.

Absolutely. My QMS includes real-time collaboration features including inline comments, @mentions, document workflows with approval chains, and role-based access controls. Everyone stays aligned and accountable.

Yes. My QMS uses encryption in transit and access controls including role-based permissions and row-level security so each practice's data is isolated from every other. We comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

You can cancel your subscription at any time from your account settings. Your data remains accessible for 30 days after cancellation, giving you time to export anything you need. There are no lock-in contracts or cancellation fees.